Cv11 Terms & Conditions — Please read before use

Cv11 (referred to herein as the "Platform", "we", or "cv11") is an online gaming and betting service provider operating under the cv11.pro domain. These Terms and Conditions ("T&C") constitute a legally binding agreement between the cv11 Platform and all of its members.

In this document, "user" refers to any individual who has registered or is attempting to register on cv11. "Services" refers to all cv11 games, betting markets, promotions, and other features.

To register on the cv11 Platform and access its services, you must meet the following requirements:

• You must be at least 18 Minors are strictly prohibited from registering on cv11.
• You must register from a country or region where online gaming is legally permitted.
• Each individual may open only one account. Creating multiple accounts is considered a violation of our terms.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• You may not operate an account on behalf of a third party or using their funds.
• Cv11 may request identity documents or other supporting materials for verification at any time. Failure to comply may result in a temporary account suspension.

You are solely responsible for keeping your cv11 account secure. Please keep the following in mind:

• Never share your login credentials (username and password) with anyone.
• Use a strong password and update it regularly.
• If you suspect any unauthorized access to your account, notify cv11 support immediately.
• Do not log in to another person's account or device.
• You are responsible for all activity carried out through your account.

The following rules apply to all financial transactions on cv11:

• Deposits can be made via bKash, Nagad, Rocket, and bank transfer.
• The minimum deposit amount may vary depending on the payment method selected.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Account verification (KYC) must be completed before any withdrawal can be processed.
• Only payment methods registered in your own name may be used.
• Cv11 may suspend any transaction where money laundering or fraud is suspected.
• Bonus funds cannot be withdrawn directly; the specified wagering requirements must be met first.

All bonus and promotional offers on cv11 are governed by the general terms below. Each offer may also carry its own specific conditions, which will be stated on that offer's page.

• Accepting a bonus means you are required to fulfill the associated wagering requirements.
• The welcome bonus can only be claimed once per user.
• Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in the closure of all associated accounts.
• Cv11 reserves the right to modify or cancel any bonus offer at any time.
• Winnings from free bets or free spins are subject to wagering requirements before withdrawal.
• Withdrawals cannot be made directly from the bonus balance.

The following rules on betting and gaming must be followed on cv11:

• Once a bet is confirmed, it cannot be cancelled or changed unless cv11 decides otherwise at its own discretion.
• If incorrect odds are displayed due to a technical error, cv11 reserves the right to void the affected bets.
• If match-fixing or unfair advantage is proven, the relevant bets will be voided.
• Odds in live betting can change at any moment.
• In the event of any dispute regarding an event, cv11's decision shall be considered final.
• For Sports Betting, payouts will be made after the official result is announced.

The following activities are strictly prohibited on cv11 and may result in account closure and balance forfeiture:

• Abusing bonuses by creating multiple accounts.
• Registering using another person's identity.
• Hacking, or spreading viruses or malware.
• Placing bets using automated bots or software.
• Money laundering or concealing the source of illicit funds.
• Threatening or harassing cv11 staff or other users.
• Intentionally exploiting platform vulnerabilities or bugs.

Cv11 is committed to promoting responsible gaming. We believe gaming should be a form of entertainment, not an addiction.

• Users can set daily, weekly, or monthly deposit limits for their own account.
• If needed, you can use the Self-Exclusion feature to temporarily close your account for a set period.
• A cooling-off period can be set during which betting will be paused for a specified length of time.
• If you notice signs of gaming addiction, seek professional help and inform cv11 support.

For more details, visit our Responsible Play View page.

Protecting your personal data is a top priority for cv11. We are fully transparent about how your data is collected, stored, and used.

• Your personal information is never sold to third parties.
• All data is secured with 256-bit SSL encryption.
• Information may be required to be shared with authorities in cases of legal obligation.
• You may request deletion of your data, though certain information may need to be retained for legal reasons.

For more details Privacy Policy Read.

Cv11 reserves the right to temporarily or permanently close any account under the following circumstances:

• Violation of any clause of these Terms and Conditions.
• Suspected fraud or money laundering.
• Providing a false identity or submitting incorrect information.
• Account inactive for an extended period (more than 12 months).
• Legal or regulatory reasons.

Users will be given as much advance notice as possible before an account is closed, though immediate action may be taken in cases of serious violations.

Users may also request account closure at any time by contacting our support team.

Cv11 reserves the right to update these Terms and Conditions at any time. When changes are made:

• The "Last Updated" date at the top of the document will be revised accordingly.
• Users will be notified by email or in-app notification when significant changes are made.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.